I have bought an account, but I have not received my login information. What should I do now?

If you have a spam/junk mail folder in your mailbox, please check if you find our e-mail there. Unfortunately some spam-filters mark our login information e-mails as spam.You can also request the e-mail again at this page. If you get the message that no account with your e-mail address was found, its possible that the payment has not yet been cleared. Your account is created when the payment is completed, i.e. when it has been transferred to RapidShare. If you pay via PayPal using your credit card, this usually is done instantly. With other payment methods it can take some days.If you did not find a solution here, please contact our support. In order to find your payment and your account, we need at least one of the following informations:
The exact e-mail address from which the payment was sent
The PayPal Transaction ID (a code consisting of 17 letters and numbers)
The PayPal receipt number (a code similar to 1234-1234-1234-1234)You can find the Transaction ID or receipt number in your PayPal account or in the payment confirmation e-mail you have received from PayPal.