Right now we have tested the following programs successfully: GetRight, FlashGet, GoZilla and IDM.Please notice that due to the nature of the TCP-protocol and the fact that some download managers are poorly designed, its possible that your download logs show more traffic than you have evidently downloaded. However, this is not a bug within RapidShare because we log exactly the traffic leaving our network. The more streams you use in parallel, the more "overhead-traffic" might be logged.
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Yes, but only if you own a Premium-account. With a Premium-account, your requests are sent through more complex server-routines, which also support download-accelerators. Those programs support resume of broken files and even segmented downloads. This means, you can download the same file with many streams, resulting in higher download-speed.
Upload your files in your Premium-Zone, and you will get points for downloads of your files. You can then convert your collected points to free premium-accounts. (Check "Convert points" in your premium-zone.) You can also extend your own premium-account for free. You will get one point per download if the downloader is a free-user AND your file is bigger than 1 MB AND the downloader has generated less than 5 points in the last hour. These rules have been introduced to protect us from abuse.
If you have a spam/junk mail folder in your mailbox, please check if you find our e-mail there. Unfortunately some spam-filters mark our login information e-mails as spam.You can also request the e-mail again at this page. If you get the message that no account with your e-mail address was found, its possible that the payment has not yet been cleared. Your account is created when the payment is completed, i.e. when it has been transferred to RapidShare. If you pay via PayPal using your credit card, this usually is done instantly. With other payment methods it can take some days.If you did not find a solution here, please contact our support. In order to find your payment and your account, we need at least one of the following informations:
The exact e-mail address from which the payment was sent
The PayPal Transaction ID (a code consisting of 17 letters and numbers)
The PayPal receipt number (a code similar to 1234-1234-1234-1234)You can find the Transaction ID or receipt number in your PayPal account or in the payment confirmation e-mail you have received from PayPal.
Our network-connections are far from being full. We always buy more bandwidth than we really need in order to avoid bottle-necks. Neither uploading nor downloading is limited! If you still have a slow upload-speed, try choosing a different network-path for uploading your files. You can choose from three different network-paths in the upload-form. When downloading files, you can select three different download-paths as well. If all paths are slow, the only thing you can do is to call your local provider and complain there.
- Free users have to enter some letters before the downloads start in order to have the permission to use the infrastructure of RapidShare for free.
- Free users may only download a certain amount of Megabytes per hour. If this amount is exceeded, a message will appear.
- If a free user violates this terms of use, RapidShare has the right to permanently ban the free user from the RapidShare network.
- People writing programs with the goal to violate our terms of use will be made fully responsible for the financial losses/damages.
No files with illegal contents, for example pornography, child pornography, racist material and/or unauthorized copies of copyrighted material. This statement of categories is not the completed list.
We will not tolerate any abuse of our servers for copyright violations and reserve the right to delete any file that has been uploaded and/or distributed in violation of German or international copyrights. Copyright protected content may especially not be distributed to third parties (for example by publishing links to copyright protected files on other websites).
We will therefore delete any copyright protected file that we find on Internet Forums, warez-sites, etc.
With 230 Gigabit/s of Internet connectivity and 4.5 Petabytes of storage, RapidShare is one of the biggest and fastest web hosters world wide.
With our 1-Click web hosting solution you can put your files online for free with just one click fast and easy. You decide, who will be able to access your file. Only people knowing the exact download URL are able to download your file. Your file will be deleted when it has not been accessed for more than 90 days or you use your delete link
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